Question 1

How much does it cost to go parasailing?

Accepted Answer

There are three flights for you to choose from:
200 ft. Flight. . . $75 per person…8-9 minutes
350 ft. Flight. . . $95 per person…10-11 minutes
500 ft. Flight. . . $115 per person…13-14 minutes
 
You can decide how high you want to go when you check-in the day of your flight.

Question 2

Will I get wet?

Accepted Answer

No, not unless you want to! Our way of flying is called controlled parasailing, meaning you take off and land smoothly right from the flight deck on the back of the boat.

Question 3

Is it comfortable?

Accepted Answer

Yes, we have the most comfortable AND the safest harnesses ever designed for Parasailing! We are the only company in the world to use these custom specially built harnesses and this is one reason our rides last twice as long as other companies. Their harnesses are simply too uncomfortable to sit in for more than a few minutes!

Question 4

Do we need to make reservations?

Accepted Answer

Yes, because of our popularity and limited space, reservations are highly recommended. We also encourage you to plan parasailing for the first part of your vacation. That way, if the weather does not cooperate you will have other opportunities to fly. We take phone reservations up to 30 days in advance and will need a MasterCard, Visa or Discover card to secure your spot(s).

Question 5

What are your cancellation and refund policies?

Accepted Answer

You have 48 hours prior to your reservation to cancel without any penalty. A cancellation after that point or a no-show will be charged $75 per person plus tax. Same day reservations that are cancelled will also be charged a $75 per person cancellation fee.

Question 6

What form of payment do you accept?

Accepted Answer

We accept Cash, Debit Cards, MasterCard, Visa, Discover,or Travelers Check.

Question 7

Where are you located?

Accepted Answer

We operate out of Ephraim's South Shore Pier, across the street from the World Famous Wilson's Ice Cream Parlor. 
9993 Highway 42, Ephraim, WI 54211

Question 8

Is parasailing safe?

Accepted Answer

Your safety is our #1 priority. Here are just a few of our procedures to ensure a safe day of parasailing:
- Daily inspections of all equipment (harnesses, parasails, tow line, winch etc.)
- Routine daily boat maintenance
- No flights in winds over 20 MPH
- We do not fly if thunderstorms are nearby
- Continuous monitoring of all wind/weather conditions
 
We hold a perfect safety record with 40 years of experience. Our safety record is unsurpassed worldwide.

Question 9

Can I go up with someone else?

Accepted Answer

Yes, we offer double (tandem) flights. The maximum combined weight is 400 lbs., however, we can not guarantee a tandem flight every trip, it is up to the captain’s discretion to decide whether the flight is possible. Weather conditions are the determining factor. (See next question)

Question 10

Can I be guaranteed to go up Tandem (double)?

Accepted Answer

NO, THERE ARE NO GUARANTEES. Tandem flights are dependent on weight loads and wind speeds. You should be prepared to fly in the manner the captain deems the safest. That being said, if we have the right conditions you are encouraged to share your parasailing experience with a family member or friend.

Question 11

Will my family be able to see me from shore?

Accepted Answer

This depends on our wind direction. Please ask when you arrive for your reservation and we will be able to say if you can be seen from shore.

Question 12

How long does the trip last?

Accepted Answer

The entire trip usually lasts 60-90 minutes (up to six flyers per trip) which includes the boat ride out, your flight, and getting you back to shore.

Question 13

How old do I need to be to fly?

Accepted Answer

We do not have an age limit, rather a weight minimum of 65 pounds. Guests 17-years-old or younger must have an adult sign them in.

Question 14

Is there a weight restriction?

Accepted Answer

To fly at all you must weigh at least 65 lbs. (90 lbs. for the high ride). Max single weight is 280 lbs. Max tandem/double combined weight is 400 lbs. Again, this all can vary according to weather conditions.

Question 15

Can a minor go up by themselves?

Accepted Answer

Yes, if the minor weighs at least 65 lbs. However, an adult needs to be present at check-in to sign a release for anyone 17-years-old or younger.

Question 16

Do I need prior experience?

Accepted Answer

Prior experience is not necessary. The captain and crew do all the work for you. You just have to come prepared to have a good time! No prior skill or physical ability of any kind needed. With our custom designed – one-of-a-kind harness you do not need to know how to swim, steer, or do anything – simply sit back, relax, and enjoy the ride! View gorgeous Door County from a bird’s eye view!

Question 17

What if I change my mind when I’m already on the boat?

Accepted Answer

Of course you may change your mind but you will not be refunded due to our 48 hour cancellation policy. That being said, this rarely happens.

Question 18

Can I go on the boat to watch but not necessarily go up?

Accepted Answer

We do not take observer reservations. Right before departure IF there is room on the boat we will welcome you on the boat as an observer. The cost for that is $40. If you change your mind while on the boat and decide to fly, the $40 charge is then applied to the cost of parasailing.

Question 19

What should I wear?

Accepted Answer

You can come dressed as you are right now. Since you won’t get wet, unless you want to, dress for the weather that day.

Question 20

Can I take my camera up with me?

Accepted Answer

You are allowed to take a camera/iphone etc. up at YOUR OWN RISK, and should take into consideration the height and water risks of dropping something of value. Cameras with straps are better options.
 
We also offer a waterproof phone bag to rent for $5 or to buy for $10.

Question 21

How long is the parasailing season?

Accepted Answer

Mid-May – Mid-October: We are open 7 days a week, weather permitting, with boats going out at various times during the day. After Labor Day, we parasail select days per week. Call in advance to find out what the schedule is.
 
IMPORTANT: It is best to make your reservation at the BEGINNING of your vacation in case Mother Nature does not cooperate.

Question 22

Do you offer gift certificates?

Accepted Answer

Parasailing Gift Certificates are a great unique idea for special occasions like the December holidays, Valentine’s Day, Mother’s Day, Father’s Day, anniversaries and birthdays. If you would like to give someone special the gift of parasailing, just let us know. We can get the gift certificates ready for pick-up or mail them out for you.

Question 23

How long has your company been parasailing?

Accepted Answer

Wisconsin Water Wings has been in continuous operation in Ephraim, WI since 1985. This is Door County’s Original Parasailing Company. We are the longest operating and most experienced parasail rides company in the entire Mid West. Our perfect safety record is unsurpassed worldwide.

Frequently asked questions

If you do not find answers to your questions here, please email us at info@parasailrides.com or call 920-854-9000 and we would be happy to answer additional questions.